How it works

A short conversation about your institution: what callers ask, which languages your community speaks, who should get messages, and what 'great' sounds like.

We load your verified information - hours, programs, services, FAQs - and connect your website as a live source. The agent answers ONLY from this; unknowns become messages to your team, never guesses.

You and your team try the agent on a private link - call it, chat with it, try your languages, try to trip it up. We tune wording, voice, and behavior until you're happy.

The agent goes on your website (one line of code, or a QR poster) and answers 24/7 from day one. Add a phone line when you're ready (paid) - simple call forwarding, your number doesn't change.

Every conversation is quality-scored automatically. Unanswered questions land in your Training queue with suggested answers; the system health-checks itself hourly and fixes drift before you notice. You watch it all in your console - Insights, History, Activity.